Customer Identity Management

Customer Identity Management (CIAM) | INYCOM

At INYCOM (Instrumentación y Componentes, S.A.), we help organizations securely and efficiently manage their customers’ digital identities, delivering personalized experiences while complying with the most demanding data protection regulations.
Our Customer Identity and Access Management (CIAM) service is designed to enhance security, usability, and customer loyalty across all digital channels.

Technological Solutions for a Secure and Connected Identity
We combine cybersecurity, analytics, and user experience to offer a comprehensive approach to identity management:

Unified Registration and Authentication: We simplify customer access with secure methods such as SSO (Single Sign-On), MFA (Multi-Factor Authentication), biometrics, or passwordless authentication.
Consent Management and Regulatory Compliance: We ensure compliance with GDPR, ISO 27001, and other privacy regulations, guaranteeing transparency in data usage.
Personalized User Experience: We centralize customer information to deliver consistent and personalized interactions across all digital channels.
Identity Fraud Protection: We apply artificial intelligence and anomaly detection technologies to prevent suspicious access and online fraud.
Integration with Enterprise Systems: We connect identity management with CRM, ERP, and marketing platforms to enable a comprehensive 360º customer view.